Privacy Policy
At Vakilcase, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform through the mobile app or website (collectively, the “Platform”).
By accessing or using Vakilcase, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Users: Name, phone number, email address, location, payment details, and any information entered while registering, managing cases, or purchasing subscriptions.
- Lawyers: Name, qualifications, contact information, bar registration details, specialization, profile photo, case records, and payment information.
b. Case and Legal Data
Users and lawyers may upload case-related documents, notes, and communication through the platform. This information is stored encrypted and used only for case management purposes.
c. Usage Data
We collect information on how the platform is accessed and used. This includes IP address, device type, browser, pages visited, time spent, and other diagnostic data to improve our services.
d. E-Court Data
Vakilcase integrates with official E-Court APIs to fetch public case updates for lawyers. No sensitive court data is stored or misused.
2. How We Use Your Information
We use the collected data to:
- Create and manage your account
- Facilitate communication between users and lawyers
- Provide subscription services and process payments
- Send important notifications, alerts, and updates
- Enhance platform performance and user experience
- Ensure compliance with legal obligations
We do not sell or rent your personal information to third parties.
3. Data Sharing and Disclosure
We may share your information:
- With our service providers: Trusted third-party partners of Vakil Case who help with payment processing, hosting, and analytics.
- With legal authorities: As required by law or to protect our rights and users’ safety.
- With other users: Information shared voluntarily by users or lawyers as part of the platform usage (e.g., contact details visible to selected parties).
All third-party partners are bound by confidentiality agreements and data protection obligations.
4. Data Security
Vakilcase employs industry-standard security measures, including:
- SSL encryption
- Secure servers
- Restricted access controls
However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
5. Data Retention
We retain your information as long as your account is active or as needed to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account and data at any time by contacting our support team.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Request deletion of your data, subject to legal obligations
- Withdraw consent where applicable
For such requests, please contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
Vakilcase may use cookies and similar technologies to enhance user experience, remember preferences, and gather analytics. You can manage cookie settings through your browser.
8. Children’s Privacy
Vakilcase is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it immediately.
9. Changes to This Policy
Vakilcase may update this Privacy Policy from time to time. We will notify you of any significant changes via email or in-app notifications. Continued use of the platform constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us